Updated April 24, 2020
In an executive order issued March 20, 2020, Florida Governor Ron DeSantis has directed all non-essential businesses in Palm Beach County to close. As a veterinary hospital, Palm Beach Equine Clinic is an essential business and will remain open.
Palm Beach Equine Clinic is committed to the care of equine patients and will continue providing care. Our equine hospital, laboratory, and diagnostic departments are fully functioning, expertly staffed, and equipped to treat any type of equine health condition. A Palm Beach Equine Clinic veterinarian is always available in the event of an emergency, 24 hours a day, seven days a week.
While our doors remain open to support clients through this distressing time, Palm Beach Equine Clinic is taking precautions to prevent the spread of COVID-19.
We greatly appreciate the cooperation and encourage those with concerns to call ahead so our team can safely accommodate you and your animals. Preventative measures such as curbside pickup/dropoff, digital paperwork, limited physical interactions, and other safety protocols are being implemented.
Palm Beach Equine Clinic Coronavirus Safety Protocols
- We ask that all visitors wear a protective mask/covering. Anyone on the property, whether in the lobby or hospital, must wear a mask to protect themselves and our staff.
- Hand sanitizers have been posted to our main doors and we encourage all clients to take a pump before entering the clinic.
- Hospital visiting hours have been limited to 8 a.m. to 5 p.m. Please speak with your PBEC veterinarian or call 561-793-1599 for any questions or clarification regarding visiting your horse at the hospital.
- Hospital access is restricted to owners of intensive care patients only.
- Owners are only permitted in the hospital for patient pick up and drop off. Please wait for patient admittance and discharge so a technician can safely assist you.
- As standard medical practice, Palm Beach Equine Clinic continues to implement high-level disinfection and sterilization of medical equipment and devices. To ensure our staff and clients are kept safe, stricter cleaning protocols have been implemented throughout the Clinic and will remain in place for the foreseeable future.
- Please limit the number of individuals present during your horse’s appointment. Our veterinarians are equipped with skilled technicians to handle your horse.
- Please be cognizant of social distancing measures even if you have no signs of illness. Please practice social distancing while at the clinic by keeping at least 6 feet apart from others. We have posted signs, laid down boundary lines from our front desk, and our staff is doing their part to physically separate from clients as best as possible.
- If you or a family member are not feeling well, suspect you have been exposed to COVID-19, or have recently traveled to areas with active COVID-19 transmission, please call the front desk at 561-793-1599 to reschedule your horse’s appointment or arrange for another person to be present at the appointment.
- We encourage horse owners and barn managers to be prepared in the event that they or their staff becomes ill and cannot care for their horse. Having a dependable backup caretaker for your horse and organizing clear instructions on feed, medications, exercise and general care is crucial to preparedness planning.
Palm Beach Equine Clinic continues to stay up to date on COVID-19 developments and will update our clients, partners and fellow equestrians as the situation progresses. Contact Palm Beach Equine Clinic at 561-793-1599 for questions or to speak with a veterinarian.